Scholarly Index

Wolfgang Ulaga

INSEAD; 10,081 total citations; 60 total publications; best world rank #63

INSEAD

10,081Total citations
60Total publications
33H-index

Published ranking records

FieldWindowWorld rankNational rankImpact score
Customer Service Quality and LoyaltyLifetime203AE 198.78
Service and Product InnovationLifetime63AE 197.88
Consumer Retail Behavior StudiesLifetime207AE 197.66
Consumer Behavior in Brand Consumption and IdentificationLifetime790AE 595.57
Service and Product Innovation2021-202592AE 288.38
Customer Service Quality and Loyalty2021-2025951AE 1072.39