Scholarly Index
Werner H. Kunz
University of Massachusetts Boston; 7,562 total citations; 97 total publications; best world rank #44
University of Massachusetts Boston
7,562Total citations
97Total publications
32H-index
Published ranking records
| Field | Window | World rank | National rank | Impact score |
|---|---|---|---|---|
| AI in Service Interactions | Lifetime | 47 | US 16 | 97.36 |
| Digital Marketing and Social Media | Lifetime | 378 | US 120 | 98.29 |
| Service and Product Innovation | Lifetime | 154 | US 28 | 95.60 |
| Customer Service Quality and Loyalty | Lifetime | 738 | US 244 | 96.29 |
| Ethics and Social Impacts of AI | Lifetime | 494 | US 199 | 85.41 |
| Social Robot Interaction and HRI | Lifetime | 617 | US 154 | 87.30 |
| AI in Service Interactions | 2021-2025 | 44 | US 10 | 96.31 |
| Social Robot Interaction and HRI | 2021-2025 | 62 | US 17 | 93.46 |
| Ethics and Social Impacts of AI | 2021-2025 | 539 | US 182 | 77.07 |
| Service and Product Innovation | 2021-2025 | 268 | US 21 | 74.36 |