Scholarly Index

Werner H. Kunz

University of Massachusetts Boston; 7,562 total citations; 97 total publications; best world rank #44

University of Massachusetts Boston

7,562Total citations
97Total publications
32H-index

Published ranking records

FieldWindowWorld rankNational rankImpact score
AI in Service InteractionsLifetime47US 1697.36
Digital Marketing and Social MediaLifetime378US 12098.29
Service and Product InnovationLifetime154US 2895.60
Customer Service Quality and LoyaltyLifetime738US 24496.29
Ethics and Social Impacts of AILifetime494US 19985.41
Social Robot Interaction and HRILifetime617US 15487.30
AI in Service Interactions2021-202544US 1096.31
Social Robot Interaction and HRI2021-202562US 1793.46
Ethics and Social Impacts of AI2021-2025539US 18277.07
Service and Product Innovation2021-2025268US 2174.36