Scholarly Index
Adrian Payne
UNSW Sydney; 14,578 total citations; 89 total publications; best world rank #27
UNSW Sydney
14,578Total citations
89Total publications
40H-index
Published ranking records
| Field | Window | World rank | National rank | Impact score |
|---|---|---|---|---|
| Service and Product Innovation | Lifetime | 27 | AU 3 | 98.85 |
| Customer Service Quality and Loyalty | Lifetime | 113 | AU 10 | 99.24 |
| Organizational Leadership and Management Strategies | Lifetime | 242 | AU 7 | 91.43 |
| Customer churn and segmentation | Lifetime | 238 | AU 9 | 84.08 |
| Corporate Identity and Reputation | Lifetime | 827 | AU 59 | 66.07 |