Scholarly Index
Gaby Odekerken‐Schröder
Maastricht School of Management; 7,098 total citations; 130 total publications; best world rank #55
Maastricht School of Management
7,098Total citations
130Total publications
36H-index
Published ranking records
| Field | Window | World rank | National rank | Impact score |
|---|---|---|---|---|
| Customer Service Quality and Loyalty | Lifetime | 282 | NL 3 | 98.39 |
| AI in Service Interactions | Lifetime | 65 | NL 4 | 96.82 |
| Consumer Retail Behavior Studies | Lifetime | 288 | NL 6 | 96.94 |
| Service and Product Innovation | Lifetime | 145 | NL 6 | 95.68 |
| Consumer Behavior in Brand Consumption and Identification | Lifetime | 748 | NL 18 | 95.75 |
| Social Robot Interaction and HRI | Lifetime | 668 | NL 43 | 86.35 |
| AI in Service Interactions | 2021-2025 | 69 | NL 2 | 94.44 |
| Service and Product Innovation | 2021-2025 | 55 | NL 3 | 91.32 |
| Social Robot Interaction and HRI | 2021-2025 | 179 | NL 14 | 85.92 |
| Persona Design and Applications | 2021-2025 | 335 | NL 23 | 36.58 |