Scholarly Index
Tiziana Russo Spena
University of Naples Federico II; 2,310 total citations; 83 total publications; best world rank #38
University of Naples Federico II
2,310Total citations
83Total publications
26H-index
Published ranking records
| Field | Window | World rank | National rank | Impact score |
|---|---|---|---|---|
| Service and Product Innovation | Lifetime | 108 | IT 8 | 96.67 |
| Innovative Approaches in Technology and Social Development | Lifetime | 195 | IT 9 | 95.06 |
| AI in Service Interactions | Lifetime | 630 | IT 20 | 82.36 |
| Qualitative Comparative Analysis Research | Lifetime | 144 | IT 3 | 79.78 |
| Service and Product Innovation | 2021-2025 | 38 | IT 5 | 94.19 |
| Consumer Retail Behavior Studies | 2021-2025 | 195 | IT 5 | 89.99 |
| Customer Service Quality and Loyalty | 2021-2025 | 307 | IT 6 | 89.36 |
| AI in Service Interactions | 2021-2025 | 858 | IT 22 | 65.56 |