Scholarly Index
Amy L. Ostrom
Arizona State University; 18,363 total citations; 51 total publications; best world rank #113
Arizona State University
18,363Total citations
51Total publications
31H-index
Published ranking records
| Field | Window | World rank | National rank | Impact score |
|---|---|---|---|---|
| Customer Service Quality and Loyalty | Lifetime | 423 | US 141 | 97.69 |
| Service and Product Innovation | Lifetime | 113 | US 21 | 96.54 |
| Service and Product Innovation | 2021-2025 | 547 | US 48 | 57.39 |