Scholarly Index
Johanna Gummerus
Hanken School of Economics; 4,526 total citations; 52 total publications; best world rank #172
Hanken School of Economics
4,526Total citations
52Total publications
24H-index
Published ranking records
| Field | Window | World rank | National rank | Impact score |
|---|---|---|---|---|
| Customer Service Quality and Loyalty | Lifetime | 708 | FI 14 | 96.42 |
| Service and Product Innovation | Lifetime | 172 | FI 16 | 95.28 |
| Service and Product Innovation | 2021-2025 | 180 | FI 15 | 81.66 |