Scholarly Index
Van-Ho Nguyen
Vietnam National University Ho Chi Minh City; 282 total citations; 16 total publications; best world rank #12
Vietnam National University Ho Chi Minh City
282Total citations
16Total publications
9H-index
Published ranking records
| Field | Window | World rank | National rank | Impact score |
|---|---|---|---|---|
| Customer churn and segmentation | Lifetime | 320 | VN 3 | 78.47 |
| Customer churn and segmentation | 2021-2025 | 12 | VN 1 | 91.58 |
| Sentiment Analysis and Opinion Mining | 2021-2025 | 644 | VN 6 | 79.63 |
| Customer Service Quality and Loyalty | 2021-2025 | 693 | VN 19 | 78.30 |