Scholarly Index
Blanca Hernández Ortega
Universidad de Zaragoza; 3,830 total citations; 101 total publications; best world rank #254
Universidad de Zaragoza
3,830Total citations
101Total publications
29H-index
Published ranking records
| Field | Window | World rank | National rank | Impact score |
|---|---|---|---|---|
| Technology Adoption and User Behaviour | Lifetime | 254 | ES 12 | 98.49 |
| Digital Marketing and Social Media | Lifetime | 306 | ES 16 | 98.62 |
| Business, Innovation, and Economy | Lifetime | 465 | ES 51 | 94.85 |
| Customer Service Quality and Loyalty | Lifetime | 717 | ES 31 | 96.38 |
| AI in Service Interactions | 2021-2025 | 720 | ES 21 | 69.64 |